Are you are an individual with a problem related to the use of the ViaMichelin site?
Our customer service team is ready to help. You can contact them:
- using a form
- by postal mail: ViaMichelin Service client, 110 Avenue Victor Hugo, F-92514 Boulogne - Billancourt, FRANCE.

If the problem concerns a GPS navigation product, please click here.

Important: please be sure to provide a valid e-mail address so that we can respond to you.

Thanks!

Just a quick note to let you know

(1) Maps & Drive API is compatible with IE (6+) & Firefox (1.5+ windows & mac)

and

(2) we are working on making it compatible with Safari 3 (windows & mac) and Opera 9

Safari 3 is planned to be running on the next Mac OS called “Leopard” - No official release date yet, maybe on november this year.

Unfortunately it is not compatible with Safari 2 & Opera. Let us know if you think it is really an issue for you

keep in touch,Maps & Drive API team

Any interest for a professional version ? sure, you can have it with a better commitment !

ViaMichelin also provides the Maps & Drive API in a Professional version, with additional advanced services and content, no advertising, and local customer support services in 5 European countries.

Our commitment is to provide you with superior service.

The ViaMichelin Maps & Drive API for Business provides:

1. a white-label solution ,
2. ViaMichelin customer support: 5 offices in Europe (Paris, London, Madrid, Milan and Frankfort) to serve you in your own language: French, English, Spanish, Italian or German. What’s more, our customer support allows you to profit from our mapping and geolocation expertise and will help you to identify your requirements,
3. additional advanced functionalities, in particular proximity search for your locations (points of sale, dealer networks, etc.), geocoding and hosting of your database on ViaMichelin servers,
4. additional content to give your users a richer proximity search experience,
5. frequent updates using our Online Manager back office tool, which provides precise geocoding of your address database
6. a guaranteed Service Level Agreement (SLA)
7. a platform available 24/7, requiring no infrastructure investment on your part

The ViaMichelin Maps & Drive API for Business allows you to

• Retain control of your web applications,
• Geolocate your business-related data
• Customize your websites with map-based solutions
• Enrich your portals (media – tourism – leisure activities) with complementary proximity search services (ViaMichelin maps and itineraries)

and allows your website developers

• to easily access ViaMichelin’s services for mapping, itinerary, geocoding and checking address.
• while simultaneously observing your style and ergonomics standards, and your business, functional and technical constraints.
• and increasing the value of your applications

To learn more, please visit the ViaMichelin Business services site http://www.viamichelin.com/business provided in 5 languages or Contact us directly.

keep in touch,

ViaMichelin Maps & Drive API Team

With Maps & Drive, you benefit from:

- an API truly dedicated 100% to tourism and leisure.

- the ViaMichelin checking address and geocoding engine, renowned as the European benchmark for geolocating.

- the ViaMichelin hotel reservation engine, unique in Europe, with over 70,000 hotels referenced.

- itineraries by ViaMichelin, the most powerful system on the market, benefiting from our recognized expertise gained from over 100 years of experience on the road. In particular, the system provides 6 types of itineraries: recommended by Michelin, shortest, quickest, economical, scenic, on foot, by bike.

- Michelin maps, constantly updated, and with scale factors (look & feel) already familiar to drivers.

- our proximity search service, by straight-line distance or road network distance! - over 7 years of experience with on-line services, constantly enhanced in response to user requests

- transfer of geographical coordinates to ViaMichelin GPS Personal Navigation Devices, allowing you to stay in contact with your webusers all the way to their car – a market innovation!

Have a look at dev.viamichelin.com

Give it a try, and let us know what you think!

ViaMichelin Developer Network Team

ViaMichelin is pleased to announce the release of its ViaMichelin Maps & Drive API product range

Focused on e-travel, the Maps & Drive API is made for the tourism, travel and leisure sectors!

If you require geolocating services to respond to your users’ needs, the ViaMichelin Maps & Drive API solution is what you have been looking for !

Based on the technology that drives ViaMichelin.com, this system allows easy integration of maps, itineraries, checking address and the ViaMichelin hotel reservation engine into your Internet site. You can benefit from our 6 years of experience in geolocating and 4 years in web services

Our 6 groups of services are designed to create a coherent and complete system that can interface with your web applications. What are the 6 groups?

1. ViaMichelin itineraries, benefiting from our recognized expertise gained from over 100 years of experience in the road, with multiple customized itinerary types: recommended by Michelin, shortest, quickest, economical, scenic, on foot, by bike. Assure a seamless integration with your site’s look and feel by customizing the colour, opacity and stroke width of the itinerary path displayed on the ViaMichelin map.
2. ViaMichelin’s high quality maps on-line, covering over 40 countries with street-level zoom (Europe, USA, Canada, Brazil, Hong Kong, Singapore…)
3. the ViaMichelin hotel reservation engine, a unique service comprising over 70,000 hotels in Europe, a very successful feature of the viamichelin.com site.
4. the ViaMichelin checking address and geocoding engine, renowned in its field as a benchmark for geolocating
5. the proximity search system, using straight-line distance or road network distance
6. transfer of geographical coordinates to ViaMichelin GPS Personal Navigation Devices, allowing you to stay in contact with your internauts all the way to their car.

In addition, the system is 100% compatible with HTML & JavaScript, Internet standards, enabling easy access and integration for developers and webmasters. This web services approach also provides you with the benefits of easy customization at the user interface level.

Would you like to start using it? We’ve made it easy. There are just 4 steps to follow:

1. Visit the ViaMichelin Developer Network site and select the functions that correspond to your requirements. You can also look at the on-line examples.
2. Register (on line, or by contacting our European customer support service if you are interested in the Business version)
3. Receive your Key code
4. Insert a few lines of JavaScript in your site’s HTML code, following the on-line examples we provide

Do you need some help? No problem! In addition to the documentation and numerous examples, all available on-line, the ViaMichelin technical and marketing teams are available to respond to your questions in the forum, which will be on line very soon. Also, you can keep informed of the latest developments by reading the blog on the Developer Network site.

Lots of downloadable sample code

So why wait? Link up with us using the ViaMichelin Maps & Drive API!

ViaMichelin Developer Network is available is available

in english at http://dev.viamichelin.com

and in french version at : http://dev.viamichelin.fr

The site includes all the elements developers need for successful integration of our geolocating solutions, ie :

1) ViaMichelin Maps & Drive API, based on the Javascript technology, allowing more customization in web applications

2) ViaMichelin Web Services, based on SOAP/WSDL technology, a true geolocating platform intended primarily for mobile applications,

Need some help? No problem! The site includes technical documentation (SDK, etc.) and numerous examples.

• On-line documentation
• Downloadable sample code
• Developer Blog : Developer blog: Stay informed about the latest developments.

A forum will soon be online, allowing you to have discussions with the developer community and the technical and marketing teams at ViaMichelin.

Visit the ViaMichelin Developer Network site and join the community of developers using ViaMichelin solutions!

Why did we start this blog?
This blog will be an essential means of communicating the evolution, usage and news concerning our brand new application: the ViaMichelin Maps & Drive API.
We would like to share our excitement with you, but also our knowledge, guiding you to successful implementations that take advantage of the rich features of this API.
Teams at ViaMichelin will contribute to the blog, which is targeted for the developer community.

We welcome your comments…
…and for everyone’s benefit, we request that you respect a few basic principles, in particular to retain a spirit of sharing and courtesy, to keep to the subject of the initial post, and, of course, to observe legal obligations.
Comments posted to the ViaMichelin Developer Network blog are moderated in advance, that is, they are read before being posted on the site.

Would you like to integrate a ViaMichelin solution for your business?
For more information about the ViaMichelin Maps & Drive API or to learn about our entire range of Professional solutions, fill in this form or call us (33 +810 19 57 57 outside France)

If you are an individual with a problem related to the use of the ViaMichelin site,
our customer service team is ready to help. You can contact them:
- using a form
- by postal mail: ViaMichelin Service client, 110 Avenue Victor Hugo, F-92514 Boulogne - Billancourt, FRANCE
If the problem concerns a navigation product, please click here.

Legal information
The ViaMichelin Blog is published by ViaMichelin, 110 Avenue Victor Hugo, F-92514 Boulogne - Billancourt, FRANCE.
In conformance with the French law “Informatique et Libertés”, you have the right to inspect, correct and object to personal data that concerns you. To exercise this right, contact ViaMichelin Service client, 110 Avenue Victor Hugo, F-92514 Boulogne - Billancourt, FRANCE.